Refund policy
At StayGoldenCo, we want you to absolutely love your purchase. If you're not completely satisfied, we'll do our best to make it right.
We offer refunds or replacements for:
Incorrect items sent.
Damaged or defective products upon arrival.
Refund Request Window
Refund requests must be submitted within 30 days of the purchase date.
How to Request a Refund
Please contact us at support.staygoldenco@gmail.com with:
Your order number.
A brief description of the issue.
Photos of the damaged or incorrect item (if applicable).
We will review your request and respond as quickly as possible.
Policy Updates
We reserve the right to update this Refund Policy at any time without prior notice. The latest version will always be available on our website.
Product Care
For the best long-term results, please follow the washing and care instructions provided with your purchase.